Evidence, funding and limits

You should be able to follow a guide's sources, understand its scope and challenge a statement. Those are the practical ways to assess the work of our writers and editors.

Our guides identify their sources and open questions, and the research method explains how to interpret them. Below we explain the commercial contact route and the limits of the current research, so you can take both into account.

What you can check yourself

Open the source beside a factual statement. Ask whether it identifies the exact service and supports the claim being made. A regulator's general consumer guide can explain a risk; it cannot prove that an unrelated name has that risk, a licence or a warning against it.

If several domains use one name, check which domain the entry actually discusses. If only a search excerpt was accessible, the entry should say so. A page labelled unknown is intentionally incomplete: it should identify the next evidence needed, not fill the gaps with a rating or invented test.

The commercial interest

The site includes an optional route to request information from a service provider. Commercial referrals may generate compensation. This creates an incentive to attract enquiries and should be considered when reading the site.

Submitting that form is separate from reading an entry. Your consented contact details go to a service provider for follow-up, rather than to the editorial mailbox. Its availability does not mean that a platform has passed our checks or that the provider represents the exact brand in the article. We do not publish a payment amount or a list of contractual partners that has not been established for this disclosure.

What changed in this revision

Earlier content used personal author profiles and descriptions of verification without supporting evidence sufficient for this revision. Those claims have been removed from the rewritten entries. No unrelated writer's identity or qualifications have been reused to replace them.

There are no product ratings, verified-return tables or first-hand withdrawal reports in this research set. Illustrations are labelled, and sources about general practice are separated from observations about specific websites.

Challenge an entry

You can send an original document or a specific correction to [email protected]. Please redact personal and financial information that is unnecessary to understand the issue. We cannot promise an outcome, response deadline or recovery of funds. Our methodology explains how to interpret the evidence and its limits.